Profile
Benson Public Library Benson AZ US
Benson Public Library, located at 300 S Huachuca St, Benson, AZ, is a community hub offering a wide range of resources and services. The library provides access to books, e-books, audiobooks, large print materials, videotapes, CDs, DVDs, and a special collection focusing on Arizona history and culture. Patrons can utilize the reference desk for research assistance and in-library use of materials, ensuring support for academic and personal inquiries.
In addition to its lending services, the library hosts story time programs for children, fosters interlibrary loans for expanded access to resources, and offers essential technology services. These include public computers with Internet access, Wi-Fi, a copy machine, and a printer, making it a valuable resource for residents of all ages. As a member of the Cochise County Library District, Benson Public Library collaborates with regional libraries to enhance community learning and engagement opportunities.
Location Reviews
Benson Public Library receives mixed reviews, with overall sentiment leaning slightly positive but marked by notable concerns. Positives frequently highlighted include the library’s friendly and knowledgeable staff, accessible facilities (such as handicapped parking and wheelchair accessibility), and amenities like private workspaces with plugs and privacy dividers. Reviewers also praise the library’s role as a community hub and its renovations, which are described as “very nice” and “spacious.” Some note its importance in the small town of Benson, despite its modest size compared to urban libraries.
However, several negative points are consistently mentioned. Printing costs are a recurring complaint, with users criticizing the $0.25-per-sheet fee (double-sided at $0.50) as excessively high, especially given federal and state funding. Additionally, some reviewers report poor customer service, including an instance where a staff member was described as “EXTREMELY rude and impatient,” leading one patron to vow never to return. Another concern involves a policy where a patron was charged $15 for a damaged book, which they argued was not actually unusable. These issues contrast with the generally positive tone of many reviews, creating a mixed overall impression.